Terms & Conditions
Terms and Conditions
Please read these terms and conditions fully.
Errington Lodge Cattery and the Pet Product Store is dedicated to giving total satisfaction.
The terms and Conditions are designed to protect both parties, by using this web site you are agreeing to the terms and conditions.
Errington Lodge Online Store.
Products.
All items are offered for sale subject to availability.
We deliver to UK addresses only.
We aim to dispatch all orders within 3-4 days of receiving payment.
You have the option for a full refund should there have been undue delay on the delivery of your order. (More than 14 days)
All pricing is inclusive of VAT at the present rate.
Purchases.
If you are not satisfied with your purchase, you may return to us, still sealed in undamaged original packaging within 7 days, for a full refund or exchange. Please note that we will not refund postage on cancelled or returned orders and there may be a handling charge to cover the cost.
All goods should be examined upon receipt and any breakages or damage should be notified to us within 24hours.
Special offers can only be honoured according to stock availability, and may be removed at any time.
Our Web Site.
All information on the website is provided as accurately as possible. We suggest you read all product packaging and labels to understand the use of the purchased product.
Images of products for sale on the website are used for illustration purposes only and the packaging and/or contents of the items delivered may vary. Some manufacturers may change packaging design from time to time and it is not always possible to update website immediately.
This does not affect your statutory rights.
Links from this website
We do not monitor or review the content of other party’s websites which are linked to from this website. Opinions expressed or material appearing on such websites are not necessarily shared or endorsed by us and should not be regarded as the publisher of such opinions or material. Please be aware that we are not responsible for the privacy practices, or content, of these sites. We encourage our users to be aware when they leave our site & to read the privacy statements of these sites. You should evaluate the security and trustworthiness of any other site connected to this site or accessed through this site yourself, before disclosing any personal information to them. This Company will not accept any responsibility for any loss or damage in whatever manner, howsoever caused, resulting from your disclosure to third parties of personal information.
Care has been taken in producing the website. No warranty of any kind exists regarding its content. We shall not be liable for any losses or claims arising directly or indirectly from the use of this website.
Links to this website.
You may not create a link to any page of this website without our prior written consent. If you do create a link to a page of this website you do so at your own risk and the exclusions and limitations set out above will apply to your use of this website by linking to it.
Notification of Changes.
The Company reserves the right to change these conditions from time to time as it sees fit and your continued use of the site will signify your acceptance of any adjustment to these terms. If there are any changes to our privacy policy, we will announce that these changes have been made on our home page and on other key pages on our site. If there are any changes in how we use our site customers’ Personally Identifiable Information, notification by e-mail or postal mail will be made to those affected by this change. Any changes to our privacy policy will be posted on our web site 30 days prior to these changes taking place. You are therefore advised to re-read this statement on a regular basis
Errington Lodge Cattery
Conditions of Acceptance.
All cat/s to be boarded have a valid certificate of vaccination against Cat Flu and Feline Enteritis.
All cat/s are to arrive at the cattery in a ‘suitable’ carrying container.
Owners are obliged to inform us of any new medical conditions not already disclosed and to make us aware of changes to any pre-disclosed medical conditions of their cat.
No cat/s will be released from the cattery to any other person, except to the owner, or to an agreed person nominated by the owner, by pre-arrangement.
We will not except un-neutered Males.
We reserve the right, that in the case of illness or suspected illness, a veterinary
surgeon will be consulted and, if necessary, called in to carry out such treatment
as he/she considers advisable at the owners expense.
If a cat is insured with an owner policy please inform us if you make any changes or cancel your policy.
50% of original booking would be required in the event of cancellation.
These conditions of acceptance will be valid on this and any future stay at Errington Lodge Cattery.
If an emergency contact number has been left, please ensure that this will be checked at points whilst you are away.
All cat / cats are left at owners risk.
Privacy Policy.
Information collected about you will be used purely for the completion of the booking form and to provide a good service. No details are passed to a third party or used for other purposes.
Agreement.
These terms and conditions form part of the Agreement between you the ‘Client’ and ourselves. Your accessing of this website and/or undertaking of a booking or Agreement indicates your understanding, agreement to and acceptance, of the Disclaimer Notice and the full Terms and Conditions contained herein. Your statutory Consumer Rights are unaffected.